Automatia BCN
Blog
March 22, 2026
7 min

73% of Turkey's population and 90% of Spain's uses WhatsApp. Your customers are already there — the question is: how will you serve them better?

What is WhatsApp Business API? Unlike regular WhatsApp, the Business API provides programmatic access. Bots can send messages, auto-reply, create button messages.

Automation Scenarios: - Auto-reply to FAQs (menu, prices, hours) - Appointment reminders and confirmations - Order status notifications - Campaign and promotion announcements - Customer satisfaction surveys

Setup Steps: 1. Create a Meta Business account 2. Apply for WhatsApp Business API 3. Set up your webhook endpoint 4. Fill your knowledge base (FAQs, products, policies) 5. Choose and train your AI model 6. Test and go live

Costs: - Meta API: First 1,000 conversations/month free - AI response: ~€0.001/message (with Claude Haiku) - Setup: Starting from €150/month packages

The Automatia BCN Difference: We don't just build bots — we create AI assistants custom-built for your business. We fill the knowledge base with your products, prices, and policies. Result: your customers feel like they're talking to a real assistant.

Get started: automatiabcn.com/asistan

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